Last Revision Date: 02 January 2026
1. Contractual Formation and Acceptance
These Terms and Conditions (the “Terms”) constitute a legally binding contractual agreement governing all access to and utilization of the digital platform located at https://hnicalls.com (the “Website”) and any and all services, features, content, or applications offered, provided, or facilitated by HNI CALLS PRIVATE LIMITED, a private limited company duly incorporated under the laws of India (hereinafter referred to as “the Company,” “we,” “us,” or “our”). By initiating access, browsing, or utilizing any functionality of the Website or engaging with any Company service, you (the “User,” “you,” or “your”) expressly acknowledge, comprehend, and unconditionally agree to be bound by the entirety of these Terms. Should you find any provision herein unacceptable, your sole and exclusive remedy is to immediately discontinue all use of the Website and Services.
2. Corporate Entity Particulars
- Legal Entity Designation: HNI CALLS PRIVATE LIMITED, Corporate Identification Number (CIN): U51909WB2018PTC225124, Registered Office Address: H. No.: 17, 17/1, 17/2, Kachari Road, O. & P.S. Jagatdal, North 24 Parganas, West Bengal, India – 743125
3. Service Description and Nature of Offering
The Company is principally engaged in the provision of technology-centric services. The service portfolio is non-exhaustive and may encompass, inter alia: custom website design and development; native and cross-platform application development; business process automation solutions; proprietary and bespoke software development; and a spectrum of ancillary digital services.
Service Level Disclaimer: All services are rendered on a commercially reasonable “best-effort” basis. No specific outcome, performance metric, or result is guaranteed unless such a guarantee is explicitly documented in a separate, mutually executed written agreement between the User and the Company.
4. User Covenants, Representations, and Warranties
By virtue of using the Website or Services, you hereby covenant, represent, and warrant that you shall:
- Provide information that is accurate, current, and complete in all material respects when requested by any Company interface or process.
- Utilize the Website and Services solely for purposes that are lawful and in strict compliance with all applicable local, state, national, and international laws, rules, and regulations.
- Refrain from any activity designed to misuse, disrupt, overburden, damage, impair, or gain unauthorized access to any aspect of the Website, Services, or the underlying infrastructure, including but not limited to the introduction of viruses, Trojan horses, worms, or other malicious code.
- Not engage in the unauthorized copying, reproduction, modification, creation of derivative works, distribution, transmission, public display, public performance, republication, downloading, storage, or exploitation of any Website content, code, or intellectual property.
5. Financial Considerations: Payments and Billing
- Monetized Services: Access to certain premium services or features may be contingent upon the successful completion of a payment transaction.
- Payment Processing: All financial transactions are processed externally via accredited third-party payment gateway providers. The Company does not, at any point, directly store, process, or retain sensitive payment instrument details such as credit/debit card numbers, card verification values (CVV), or Unified Payments Interface (UPI) personal identification numbers (PINs).
- Pricing Transparency: All applicable fees, subscription plan structures, billing frequencies, and associated terms will be unambiguously displayed to the User within the relevant service interface prior to the finalization of any purchase.
6. Intellectual Property Rights Reservation
All content, features, and functionality available on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, page layout, underlying source code, software, and trademarks, service marks, and trade dress, are the exclusive property of HNI CALLS PRIVATE LIMITED, its licensors, or other providers of such material, and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
License Grant: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for its intended purposes. No right, title, or interest in or to the Website or any content thereon is transferred to you.
7. Third-Party Links and Content Disclaimers
The Website may contain hyperlinks or references to external websites, resources, or services operated by third parties. Such links are provided for User convenience only. The Company exercises no control over, and accepts zero responsibility for, the content, privacy policies, data handling practices, or operational methodologies of any third-party sites. The inclusion of any link does not imply endorsement, sponsorship, or affiliation.
8. General Disclaimer of Warranties
THE WEBSITE AND ALL SERVICES AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE COMPANY EXPLICITLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HNI CALLS PRIVATE LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE OR SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE; (III) ANY CONTENT OBTAINED FROM THE WEBSITE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.
10. Termination and Access Suspension
The Company reserves the unilateral right, without prior notice and at its sole discretion, to suspend, limit, or permanently terminate a User’s access to the Website and Services, for any reason or no reason, including but not limited to a violation of these Terms or any suspected fraudulent, abusive, or illegal activity. Such action may be taken irrespective of whether a specific service period has concluded.
11. Governing Law and Dispute Resolution
These Terms, their interpretation, and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the substantive laws of the Republic of India, without regard to its conflict of law principles.
Jurisdiction: Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the competent courts located in West Bengal, India. You irrevocably consent to the personal jurisdiction and venue of such courts.
12. Amendment and Modification Rights
The Company retains the irrevocable right to amend, modify, supplement, or replace these Terms at any time at its sole discretion. Any such changes will be effective immediately upon posting the revised Terms on this page, with an updated “Last Revision Date.” Your continued use of the Website following the posting of revised Terms constitutes your acceptance of and agreement to the changes.
13. Official Communication Channels
For any inquiries, concerns, or formal notices pertaining to these Terms, correspondence should be directed to the following designated contacts:
HNI CALLS PRIVATE LIMITED
- Electronic Mail:
support@hnicalls.com,admin@hnicalls.com,privacy@hnicalls.com - Telephonic Communication:
+91 91234 16916 - Geographical Territory: West Bengal, India